Privacy Policy
Life Breeze Inc. (“we,” “us,” or “the Company”) has established the following Privacy Policy to ensure the appropriate handling of your personal information.
1. Business Operator Information
- Company
- Life Breeze Inc. (株式会社ライフブリーズ)
- Representative
- Soichiro Tateishi, CEO
- Address
- 1079-66 Daimon Kikyogahara, Shiojiri, Nagano 399-0744, Japan
- Contact
- Please reach us via the contact form.
2. Information We Collect
In providing our services, we collect the following information:
- Name
- Phone number (including the number used to contact you via WhatsApp)
- Email address
- Store usage history and order details
- Payment-related information (including information obtained through our payment processors; we do not store sensitive card data ourselves)
3. Purpose of Use
We use the information collected for the following purposes:
- Providing our services (including Selfie Laundromat)
- Notifying you when your laundry is ready
- Communicating order status
- Sending campaign and promotional information
- Improving service quality through analysis
4. Messaging (including WhatsApp): Consent and Opt-Out
We may send order-status updates, ready-for-pickup notifications, and campaign information via messaging services, including WhatsApp. These messages are sent only after obtaining the user's prior, explicit opt-in consent. Consent is obtained through in-store registration, or through the user's explicit action on a form or chat we provide (e.g., providing a phone number and checking a consent box).
Users may opt out of receiving messages at any time, using any of the following methods:
- Reply "STOP" (or equivalent) to a WhatsApp message you received from us
- Tell store staff that you wish to opt out
- Submit an opt-out request via our contact form
Upon receiving an opt-out request, we will stop sending optional communications (such as campaigns) within a reasonable period. Essential transactional messages related to a service you are actively using (e.g., order confirmation, ready-for-pickup notice) may continue to the extent necessary to provide the service.
5. Disclosure to Third Parties
We may disclose collected information to third parties in the following cases:
- Payment processors, for payment processing
- Messaging platform providers (including Meta Platforms, Inc. for the WhatsApp Business Platform)
- Service providers/contractors (e.g., system operations, customer support) acting under our supervision
As a result, user information may be transferred outside of Japan. Data protection laws in the destination country may differ from those in Japan; we require appropriate safeguards from our contractors through contractual and other means.
6. Retention Period and Security Measures
We retain information only for as long as necessary to fulfill the purposes described above, and delete or anonymize it thereafter using appropriate methods. We implement reasonable security measures, including access controls, encrypted communications, and oversight of contractors, to prevent leakage, loss, or damage of information.
7. User Rights
Users may request disclosure, correction, deletion, or suspension of use of their information held by us. Please contact us via the contact form. We will respond within a reasonable period after verifying your identity.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to analyze usage and maintain site functionality. You may restrict the use of cookies through your browser settings, though some site features may not function properly as a result.
9. Contact
For questions about this Privacy Policy, please contact us via the contact form.
10. Effective Date
Established: September 18, 2026
Last updated: September 18, 2026